Processing and taking orders
We temporarily closed our site for orders due to the Covid-19 outbreak but we are now open, however there may be a small delay in getting your order to you.
Orders and deliveries will be processed as promptly as possible, and despatched using Royal Mail tracked service, but your order may take slightly longer than usual. Please expect your order to be delivered within 7-14 days. Thank you for your patience and we are sorry for any inconvenience this may cause.
Keeping our parcels and working environment safe
We have reviewed our processes to ensure we follow government guidelines and keep ourselves and our customers as safe as possible.
Your order will be handled and packed by one person only and each member of staff will wash their hands before they enter the workshop, throughout the day and as they leave. Packing benches will be cleaned with anti-bacterial surface cleaner daily.
All parcels will be collected by Royal Mail by a contact free collection arrangement and Royal Mail are offering contact free delivery and will leave your parcel in a safe place.